Return Policy:

All returns and exchanges due to change of mind are subject to a 14-day return and exchange policy upon receipt of order, subject to the following terms and conditions:

  • You received the wrong item (size, color, product).
  • You received a damaged/faulty item.
  • Poor print quality.

WARRANTY

This warranty only covers manufacturing defects and does not cover:

  • You want a refund/return because you “changed your mind”. We print on demand and therefore we cannot accept returns with that inquiry.
  • The item(s) have been worn or washed
  • The item(s) are in any way defective from the condition unless the condition is our fault

We accept return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item).
Let us know by contacting our contact our Customer Service Team by email: support@rosatees.com
Please also include the following details in your form:

  • Image of the Item/Parcel(s) received
  • Name of Item
  • Order Number